Reviews

On the Spot Customer Reviews

Don’t Just Take Our Word for It.

Looking for a heating, cooling, or electrical company you can count on? Hear directly from homeowners in Brunswick and surrounding Northeast Ohio communities about their experiences with On the Spot.

Real Feedback From Local Homeowners

What Our Customers Are Saying

From furnace repairs on freezing winter days to AC installations and routine maintenance, our customers share what it’s like to work with our team. Read their reviews below.

Our Reviews
5
Based on 702 reviews
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  • Excellent experience all around! From the scheduling to immediate assistance and knowledgeable staff - highly recommend.

    Lauren Eck Avatar Lauren Eck
    February 5, 2026

    Preston was great! On time, communicated everything he did and made sure we are ready for summer. Thanks Preston!

    Hallie Buher Avatar Hallie Buher
    May 5, 2025

    Josh is honest and personable. It was like a family member was servicing my furnace!

    Rachel Arrowood Avatar Rachel Arrowood
    May 26, 2026
  • Called the first day I heeded my A/C..it went on but wasnr cooling. They were out in about an hour or so later. Paid service fee. . There was a stick keeping the blades in the a/c unit from spinning. That was all. All the storms and winds we've had...somehow a stick got logged between the blades. What are the odds. A/C working great. On the spit is my go too heating and cooling company

    Priscilla Mertel Avatar Priscilla Mertel
    May 18, 2026

    On The Spot did a great job installing my central air and heating system. Very satisfied would recommend On The Spot great job

    JOE LANZALACA Avatar JOE LANZALACA
    May 18, 2026

    Knowledgeable, experienced, professional, courteous service, price competitive, Have used this company for 6+ years and highly recommend.

    Carlos Grodsinsky Avatar Carlos Grodsinsky
    May 5, 2025
  • Excellent customer service from calling to make appt to Josh coming out to fix the issue. Service was same day and in these frigid temps it was very much appreciated. Laura is absolutely amazing and so friendly. Thank you all!!!!!

    Jodi Cora Avatar Jodi Cora
    February 4, 2026

    On the Spot came for my yearly maintenance and once again Preston came and did a wonderful job on cleaning my heat pump and making sure everything was in working order! Thank you for always being so professional and courteous in person or on phone, thank you once again for coming to my rescue and getting my cat out of the bottom of my furnace Jason, you are the best.

    crystal schemrich Avatar crystal schemrich
    May 12, 2025

    Always prompt & courteous. Work areas are clean & neat when done. I recommend them regularly.

    Beth Rudolph Avatar Beth Rudolph
    April 28, 2025