Frequently Asked Questions (FAQ)

On the Spot Heating and Cooling

What areas do you service?

On the Spot Heating and Cooling proudly serves Brunswick, OH and surrounding Northeast Ohio communities. If you're unsure whether you're in our service area, give us a call and we’ll be happy to confirm.

Do you offer emergency HVAC service?

Yes! We understand heating and cooling problems don’t always happen during business hours. If you have an urgent issue, contact us as soon as possible and we’ll do our best to get a technician out quickly.

What HVAC services do you offer?

We provide a full range of heating and cooling services, including:

  • Furnace repair and replacement

  • Air conditioner repair and replacement

  • HVAC system installations

  • Heat pump service

  • Routine maintenance and tune-ups

  • Indoor air quality solutions

  • Thermostat installation

  • Ductwork evaluation and repair

Do you provide free estimates?

Yes, we offer free estimates for HVAC system replacements and new installations. We’ll evaluate your home, recommend the best options, and provide transparent pricing.

How do I know if my furnace or AC needs to be replaced?

Some signs your system may need replacement include:

  • Frequent breakdowns

  • Rising energy bills

  • Uneven heating or cooling

  • Strange noises or smells

  • System is 10–15+ years old

  • Repairs are becoming expensive

Our team can inspect your unit and help you decide whether repair or replacement makes the most sense.

How often should I have my HVAC system serviced?

We recommend having your HVAC system serviced twice per year:

  • Spring for air conditioning tune-ups

  • Fall for furnace/heating tune-ups

Regular maintenance improves efficiency, extends equipment life, and helps prevent costly breakdowns.

What is included in an HVAC tune-up?

A tune-up typically includes inspection, cleaning, and performance testing. Depending on the system, we may:

  • Check electrical connections

  • Test safety controls

  • Inspect blower and motor

  • Clean coils or burners

  • Replace filters (if provided)

  • Check refrigerant levels

  • Ensure proper airflow and performance

Do you offer maintenance plans?

Yes! We offer a Maintenance Agreement designed to keep your system running efficiently year-round. Members receive scheduled tune-ups and additional benefits like priority service.

If you'd like details or pricing, contact us and we’ll walk you through the plan.

Why is my furnace blowing cold air?

This can happen for several reasons, including:

  • Thermostat set to “Fan On” instead of “Auto”

  • Dirty air filter restricting airflow

  • Pilot light or ignition issue

  • Overheating system triggering a safety shutoff

If your furnace continues blowing cold air, give us a call and we’ll diagnose the issue quickly.

Why is my air conditioner running but not cooling?

Common causes include:

  • Dirty air filter

  • Frozen evaporator coil

  • Low refrigerant

  • Thermostat problems

  • Dirty outdoor condenser unit

This issue can worsen quickly, so it’s best to schedule service as soon as possible.

How can I improve indoor air quality in my home?

Improving indoor air quality can help with allergies, asthma, odors, and overall comfort. We offer solutions such as:

  • Air purifiers

  • Humidifiers and dehumidifiers

  • High-efficiency filters

  • UV air treatment systems

We can recommend the best option based on your home and needs.

What size HVAC system do I need?

System sizing depends on your home’s square footage, insulation, layout, windows, and more. A system that’s too large or too small can cause comfort issues and higher energy bills.

We perform proper evaluations to ensure your system is sized correctly.

How long does it take to install a new furnace or AC?

Most HVAC installations can be completed in one day, depending on the scope of work. If ductwork or additional upgrades are needed, it may take longer.

We’ll always give you a clear timeline before the job begins.

Do you offer financing?

Yes, financing options may be available for qualified customers. If you're interested in financing for a new HVAC system, we can explain your options during your estimate.

What brands do you install or service?

We service most major HVAC brands. If you have a specific system, we can usually work on it—even if we didn’t install it.

How often should I replace my HVAC air filter?

Most filters should be replaced every 1–3 months, depending on:

  • Pets in the home

  • Allergies or asthma

  • System usage

  • Type of filter installed

A dirty filter can reduce airflow and strain your system.

What temperature should I set my thermostat in winter and summer?

A common recommendation is:

  • Winter: 68°F when home

  • Summer: 75–78°F when home

Adjusting a few degrees when away can also help reduce energy costs.

Why is my HVAC system making strange noises?

Unusual sounds like banging, rattling, squealing, or grinding can indicate loose parts, motor issues, or airflow problems. It’s best to schedule service quickly to prevent further damage.

What should I do if my furnace won’t turn on?

Before calling, check these quick items:

  • Thermostat batteries and settings

  • Circuit breaker

  • Furnace switch is turned on

  • Air filter isn’t clogged

If everything looks normal and it still won’t start, contact us for professional diagnosis.

Can HVAC maintenance really save me money?

Yes. Regular maintenance can:

  • Reduce energy bills

  • Catch small problems early

  • Prevent expensive breakdowns

  • Extend the lifespan of your equipment

It’s one of the smartest investments you can make in your home comfort system.

How do I schedule an appointment?

Scheduling is easy! Just call On the Spot Heating and Cooling us or BOOK HERE and we’ll get you on the calendar as soon as possible. We’ll work with your schedule and show up on time.

Still Have Questions?

If you don’t see your question listed here, we’re happy to help.

Contact On the Spot Heating and Cooling today to schedule service or request an estimate.